For tenants

Paying rent

Use the Glenn Martin Company AppFolio tenant portal to pay rent, view your account balance and payment history, and submit maintenance requests.

For login help or questions about payment methods, contact the office at (805) 234-5912. Your lease governs payment terms.

Maintenance requests

Tenants can submit routine maintenance requests through the tenant portal. Include the property address, suite, a description of the issue, and photographs if helpful. Subtenants should report routine concerns through their tenant.

For urgent leaks, hazards, or security concerns, call management at (805) 234-5912. For an immediate emergency, call 911.

The conference room

The conference room is available for shared use. Respect other users and scheduled use, and coordinate recurring use or scheduling conflicts with management. Leave tables, chairs, and the room clean and orderly.

Shared restrooms

Leave shared restrooms clean for the next person. Report missing supplies, leaks, clogs, or unsanitary conditions to management so service can be arranged.

Keys and after-hours access

Carry your authorized building key for evening and weekend access and arrange entry for your clients. Report lost keys or malfunctioning locks promptly. Subtenants obtain and return keys through their tenant.

Follow your lease and current written building instructions for access.

Parking

Parking is for building occupants and their visitors while using the property, subject to lease rights and posted restrictions. Park within marked spaces and keep accessible spaces, access aisles, driveways, entrances, and delivery routes clear.

Follow management notices for maintenance and temporary parking changes.

Mail and deliveries

Include your suite number on mail and deliveries. Contact management for help with mailbox access or delivery arrangements. Keep delivery routes clear.

Signs and directory

Submit proposed signs, window decals, lock changes, and alterations to management before installation, and follow your lease requirements. Contact the office about updates to your business name or directory entry.